ABB new product series III digital new product - transmission online!

2023-02-14 11:35

In industrial production
Transmission equipment covers all industries and production links
In case of failure
Will affect the normal operation of the production line!
The customer was at a loss at the scene
Can we only be in a hurry?
Technicians cannot arrive at the site immediately
Can only wait in place?
ABB Drive launched ABB Capability ™
Digital Remote Assistance Platform - Drive Online! Give a digital gift to customers~
Equipment debugging, fault diagnosis and equipment analysis are of no importance.
Thousands of miles away, stay at home, and easily respond to customer needs.
The fault situation is clear at a glance, and the fault handling can be reached at a touch
When customers encounter on-site equipment problems, they only need to download the Drivetune APP from their mobile phones. Through the ABB transmission online module, they can easily communicate with remote ABB technical experts:
Through text, voice, on-site pictures, and on-site video, we have a preliminary understanding of the fault situation;
Technical experts are allowed to check the transmission parameters so as to analyze the cause of failure in depth;
The technical expert gives fault handling suggestions according to the parameters, and the customer can accept or reject the modification suggestions of the support personnel.
Ensure safety during transmission
Drive online ensures customers' network security and production safety. In the process of communication between the customer and technical experts, the data transmission is subject to multiple security encryption. Any modification of transmission parameters must be confirmed and approved by the customer before passing.
Which transmission equipment supports transmission online?
At present, the online transmission function supports all transmissions equipped with Bluetooth function control panel. Customers can easily connect with ABB technical experts by downloading the Drivetune client from their mobile phones and connecting the control panel via Bluetooth.

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